Yesterday I was thinking about the difference between how I'm treated
at the city-run free clinic and how things were at the HMO that I was
a patient of back when I still had health coverage. I remembered that
the HMO raised the monthly premium at the same time they declared we could
no longer get prescriptions filled at our neighbourhood drugs stores, but
had to go to the HMO's on-site pharmacy instead. (I never did figure out
what the "for your convenience" phrasing was doing in that announcement.)
I remembered when they raised the monthly premium at the same time that
they raised the copay for office visits. I remember when they raised the
montly premium at the same time they put an annual cap on the prescription
drug benefit, and again when they lowered the cap, and raised premiums
again when they switched from filling two or three months worth of a
prescription at a time (depending on whether it was brand name or generic)
for a single copay to only filling one month worth at a time. I remember
thinking, time after time, "shouldn't they be making this change or
raising our premiums, not both?" And I remember
how long one of the nurses, and then my doctor, was on the phone to
headquarters to get them to authorize the only antihistamine that actually
worked for me at the time (because HQ insisted that all antihistamines were
interchangeable and therefore I could just take something cheaper).
And I started wondering whether there are organizations that are to
HMOs and insurance companies as credit unions are to banks: where the
patients are also all part-owners, and the organization exists to serve
their needs, not primarily to make a profit for investors who aren't
its patients.
Not that I could afford to buy in, but I'd like to know whether such
a thing has been tried, and if so, how well it works. What would that
type of organization be called, as a class? (Or was that what HMOs
started out as and then drifted from?)