April Fool's Day came a little over an hour early for me.
Last night, reuturning home from visiting my mother, I stopped
at an ATM downtown. When I got back into the rental car, it would
not start. Plenty of fuel, plenty of battery power, nothing amiss
on the guages, but it would not start. I got the ghwhrzhwhr of the
starter motor punctuated by very ominous sounding !BANG!s. I popped
the hood to see whether there were any clues sufficiently obvious
that even I could see them, and discovered that Dodge had opted
for the "black box" metaphor -- a series of plastic covers
tiling the engine compartment from firewall to grille
and fender-to-fender. I tried different ways of working the gas
pedal. I gave up.
I called Enterprise four times -- I'm not sure what happened
the first time, the second appeared to be a cell phone glitch at
my end or possibly in the network, the third seemed to be a glitch
in their call center equipment, and the fourth time I actually
hd a conversation. Once the communications technology started
behaving, things seemed to go more smoothly, and we proceeded
quickly to the "I'm going to put you on hold while I contact
our roadside assistance provider for that area" stage.
I was on hold for six or seven minutes, long enough to get
bored and try turning the key again...
You guessed it. After fifteen minutes of fussing with it and
another five minutes on the phone, the car waited until a tow
was in the process of being summoned to decide to start after
all, roughly halfway through the time I was on hold. The Enterprise
person came back on the line to tell me she had AAA on another
line, and I got to say the car finally started on its own after
twenty minutes of glitchitude.
*mutter* *grumble*