"The irony is that if he decides to base his plans around DRM, Morris [CEO of Universal Music Group] will be missing the larger truth that has propelled his business for the past 30 years. Ultimately, it's convenience and ease of use that drive new media formats. That's why cassettes made inroads against records, why CDs killed them both, and why MP3s are well on their way to burying CDs. Morris is right when he says music is more popular than ever, but he's wrong to assume that will automatically lead to higher profits for the major labels. 'Locking things up is actually good for piracy,' says David Pakman, CEO of eMusic, an online retailer that sells DRM-free songs from independent labels. In other words, the more restrictions you put on your files, the more you encourage customers to turn to illegal services to get songs the way they want them." -- Seth Mnookin, "Universal's CEO Once Called iPod Users Thieves. Now He's Giving Songs Away", Wired Magazine, issue 15.12, 2007-11-27
[Do you think Thomas Edison could have imagined the current situation regarding recorded music when he made his first recording 130 years ago today?]