posted by [identity profile] dglenn.livejournal.com at 01:13am on 2007-02-13
Er ... Tramadol is the generic of Ultram; Ultracet is 37mg of Tramadol plus Iforgethowmuch acetaminophen. I normally take 100mg of Tramadol at a time, and since acetaminophen doesn't affect me, I take 800mg to 1g of ibuprofen with the Tramadol.

What they were supposed to give me was "Ultram ER", the extended-release version of Ultram/Tramadol, 100mg. They correctly entered the prescription into their computer (as I found out the next day), but gave me the wrong drug after half an hour talking to some company that serves as an intermediary between Rite Aid and various insurance companies (and in this case the state) to "get the claims through more easily", which included a lot of "change the number in such-and-such field to #foo" comments. So what I'm wondering is whether this was an honest mistake that came after a lot of confusing stuff, or whether the long phone call included a bunch of "let's see what's 'close enough' that will be covered instead so the store can get the insurance reimbursement" on the other end of the line.

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