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posted by [personal profile] eftychia at 02:11pm on 2004-04-15

The person I complained about a few days ago did write back. He said that he did not attach images. (Okay, maybe he didn't mean to, but they wound up attached anyhow, unless someone cracked my password and edited my mail spool after his message arrived, just to make him look bad.)

Unfortunately he also had the gall to write:

"but as a point of information - a whole new generation of internet users have begun using this thing called the world wide web... amazing as it may seem, these people regularly communicate with each other sending and receiving text, music, pictures and video."
This, of course, ticked me off. First, does it mean he's one of the new generation of Internet users who believes that the World Wide Web is the Internet, rather than being just one service that uses the Internet? Second, where does he get off lecturing me in that tone of voice after I suggested that perhaps he'd meant to post a pointer to a web page instead of attached binaries -- what, I can say that but not know about the Web? Third, the fact that you can send images, sound, and video over email does not mean that it's polite to send large files to strangers unexpectedly.

At this point it appears (as far as I can tell from this end of the wire) that the initial problem was his use of a web browser instead of a proper mail client, and that his browser didn't do what he thought he was telling it to do. But his responding that he "did not do that" and assuming I'm net.clueless, without bothering to check whether or not he'd actually sent what he thought he'd sent, rather bothered me. If he didn't do it, why do I have one GIF and one JPG attached to his message?

There are 13 comments on this entry. (Reply.)
 
posted by [identity profile] vvalkyri.livejournal.com at 11:10am on 2004-04-15
I'd expect that he had a background selected for his message.
 
posted by [identity profile] dglenn.livejournal.com at 11:24am on 2004-04-15
I got curious. I unpacked the images.

The GIF is a masthead for the newsletterish thing.

The JPG is an image of a concert poster.

Which means that every bloody detail he tried to communicate was in an image, not in plain text nor in HTML. Date, time, lineup, location -- all in the JPG!!

I think we can file him in the clueless category now.
 
posted by [identity profile] merde.livejournal.com at 11:22am on 2004-04-15
perhaps you should just forward the images back to him?
 
posted by [identity profile] dglenn.livejournal.com at 11:27am on 2004-04-15
I offered to. If he still insists that he didn't do it, I'll go ahead and send 'em.

If he really ticks me off, I'll send a GIF or PNG of a screen-capture showing what all 1900+ lines of his message looked like on my end.

(No, that'd tie up my own modem too long. I'll just tweak the HTML in such a way that it should display in his browser the way I saw it in my telnet window.)
 
posted by [identity profile] butterfluff.livejournal.com at 01:29pm on 2004-04-15
You've got me worried now. I use nothing but web browser email services, mostly hotmail and yahoo. Have these caused any problems for you? Or did I manage to get the settings right?
 
posted by [identity profile] dglenn.livejournal.com at 02:25pm on 2004-04-15
a) I don't think you've tried to embed an image in a message.

b) There's a difference between "webmail" (mail read and sent via a web site) and normal mail using a mail client built into a web browser. This person appears to be sending normal mail using Netscape as his mail program.

c) Mail from both your Hotmail account and your Yahoo account arrive in plain text form, usually with reasonable line lengths (a quick check turned up only one exception with long lines, and it may have been a copy/paste thing).
 
posted by [identity profile] realinterrobang.livejournal.com at 05:18pm on 2004-04-15
Must step in here for a second. I'm using Netscape Communicator as my primary mail client, because I happen to like it better as a mail client than, say, Outlook or Eudora, both of which I think are piles of code scrapings.

On the other hand, I don't think I've ever been so bonehead stupid as to "accidentally" e-mail images to anyone, and, being fairly familiar with every major version of Communicator since about 3.7, I can't for the life of me figure out how he's trying to get away with arguing that he didn't do it on purpose.

What I think has gone on here is that he's got both HTML mail (including the "background" misfeature) and "embed images" turned on, both of which, incidentally, I turn off. (I also disable a lot of the other things, and make darn sure my lines wrap at a decent width. Then again, I more or less know what I'm doing, I think.)

Gi'm hell, Glenn. You orta tell him how long you've been online, considering that I'm a noob compared to you, and I have been around for a relative while (longer if you count that CompuServe stuff etc. back in 1987 or so)... Then again, I don't imagine that it would make much difference to that sort of mind.
 
posted by [identity profile] dglenn.livejournal.com at 05:58pm on 2004-04-15
I stripped out the editorial comments and forwarded the most useful bits (I figure there's no point in anybody besides me being snarky to him in the email I send him for now; if he wants the full effect he can read my journal). Let's see if it helps.

And I did mention to him (responding to the patronizing tone) that I've been online since before the Great Renaming. Either he knows what that is and knows it means I'm a net.old.fart (though not as much so as some of my friends), or he doesn't know but ought to get a clue that his not knowing means that it was Before His Time.
cellio: (Default)
posted by [personal profile] cellio at 11:29am on 2004-04-15
Not that I'm suggesting any sort of retaliation, you understand, but...

This reminds me of one response to early spam. (I can't remember if it was actually Cantor & Siegel, the green-card lawyers, or someone soon thereafter.) Anyway, someone had spammed Usenet and included a FAX number as the only method of contact, so one of the net regulars (forget which -- maybe Chuq or Spaf?) posted that he'd faxed them the posting guidelines for some large number of groups. And, just in case the folks in the office didn't know how to access Usenet, he sent along readnews, man * for Unix, and a copy of X. :-) (They, of course, had to dig through all this if they wanted to recover any other faxes that came in during that time.)
 
posted by [identity profile] lilkender.livejournal.com at 11:39am on 2004-04-15
Oh that's awesome :D
siderea: (Default)
posted by [personal profile] siderea at 02:01pm on 2004-04-15
Ah, this takes me back. Somewhere in my stuff is the email sent by a certain member of the lj community in which he finally grasped "I get now why you all got so annoyed with me for emailing pictures to the list."

He explained how he had attached nine pictures to an email and sent them to the list, patiently waiting for them to crawl up his phone line. Twelve subscribers' emails bounced. And the resultant 9M elephant tried to crawl down the drinking straw of his dialup connection.

 
posted by [identity profile] dglenn.livejournal.com at 02:26pm on 2004-04-15
:-)
 
posted by (anonymous) at 11:19am on 2004-04-16
Perhaps you can illustrate that you understand the web and that
he did indeed send attachments by saving his email to a web server as
plain text (so he sees all headers and mime-boundaries and what-not),
then sending him the URL of that file. You're then also demonstrating
proper behavior by emailing the URL of a huge thing rather than emailing
it.


- Vicky

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