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posted by [personal profile] eftychia at 05:22pm on 2008-03-19

So there's this "content strike" against LiveJournal planned for Good Friday (midnight to midnight GMT, so starting at 20:00 tomorrow here in EDT) While some of the language is strike-like, including a list of demands, it doesn't seem all that much like a strike to me. The plan is for folks to go back to using LJ as usual twenty-four hours later regardless of whether the demands are met, and the stated intent is to show a one-day dip in the logs that will serve as a visible mark of the power we users could wield if we were actually willing.

But even though I don't see how it'll be any more effective than a one day "don't buy gas strike" -- the blip in the logs will be there, but given how SUP's director of the blog division, Anton Nosik, has chosen to view all of us agitating against harm we see being done to LJ as enemies who want to destroy LJ (apparently if we disagree with him, then we are enemies rather than concerned netizens), and has trotted out the "don't negotiate with terrorists" mindset (not that phrasing, mind you, but the same reasoning -- not that the phrasing he did use wasn't bad enough), I can't see SUP acknowledging that they care -- ... Even though I don't see how it'll affect SUP strongly enough to feel they have to bend, I'm planning to participate in this protest just as a show of solidarity with other upset users.

(Seriously, if you haven't already done so, go read what he said to the media, right now.)

The point of the protest is to not post anything to LJ in that twenty four hours, and not read anything on LJ in that period either (though perhaps Basic, Paid, and Permanent users can still read, since they won't be generating any ad-view hits?), to show what LJ could lose if they continue to act in ways that drive us elsewhere.

It may be easier for me than for some folks, since I've already got my other journals to post to, even if my friends-lists are much smaller everywhere else (which, of course, is a major factor, other than inertia and a hopefulness-for-improvement that is becoming silly, in my still being on LJ at this point). I haven't decided whether my QotD should be a message about the strike and a link to the real entry elsewhere, for the sake of anyone not already aware of the protest at that point or choosing not to participate, or just not show up at all.

And hey, maybe I'll start getting more comments at the rest of my journals than I've been getting so far. (Hint to folks who want to stick to LJ: some of the other sites support OpenID, so you can post there using your LJ identity.)

Now let us be clear here: this is not just a bit of petulance about no longer being able to create Basic (free, no-ads) accounts any more, though that did surprise and upset many people. It's about larger patterns, about being treated as though we are just numbers to be sold to advertisers rather than being treated as a valuable resource, as users, participants, the LJ community. It's about being lied to when we're not merely being 'spun' or (even more often) ignored. It's about SUP / LJ Inc. making decisions we predict will harm LJ in the long run. It's about the company talking to the media without talking to us when we're clamoring for information. It's about SUP lying to others about who we, its users, are (we really don't know yet whether that was the intent of the filtering of the most-popular-interests page, but that was the effect -- and in the absence of any better explanation from SUP, it's getting harder and harder to believe it wasn't the intent; it looks as though they were embarrassed to have certain topics show up on that list). It's about SUP appearing to continue Six Apart's disastrous and offensive actions against fannish and sexual-minority interests and content.

Mostly, it's about dashed hope, the hope that when SUP took over from 6A, maybe, just maybe, they would either understand the community better (or value it, at least), or learn from 6A's gaffes. So far, we hear encouraging noises that are, with small exceptions, not backed up with good actions. We're still hearing that they struggle to "find the right tone" to communicate with us, when they barely communicate with us at all, and want to find a "tone" that will make us meekly accept their announcements when what we want is a conversation.

And finally, to Mr. Nosik, let me be especially clear: We want LiveJournal to succeed and thrive; we want our constructive criticism to be heard and acknowledged (that is, even if you don't take our advice, we want to know it was considered and why you chose a different course) and we want to preserve the aspects of LiveJournal that are valuable to us. Most of us who are protesting think SUP's present course will destroy what matters of LJ in the name of replacing reasonable and steady profits with all-you-can-get-this-quarter profits, and that as a result of that destruction the site will eventually become unprofitable entirely. We are hoping to prevent the destruction of LiveJournal.

I've got a longer post planned -- one postponed from the 6A days, because I'd hoped that SUP would make writing it moot -- about how I perceive the economics and the ethics of the relationships between users, advertisers, and site-owners. I'll try to get that posted before the protest, but I've got to run off and do other things at the moment.

There are 11 comments on this entry. (Reply.)
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posted by [identity profile] much-ado.livejournal.com at 09:41pm on 2008-03-19
and has trotted out the "don't negotiate with terrorists" mindset (not that phrasing, mind you, but the same reasoning -- not that the phrasing he did use wasn't bad enough)

hrm.

i've read a couple of different translations, and my take on the matter is still firmly on the side of the belief that you don't take up rational discussions with people who are too angry to be rational. that's not a question of terrorism or response to terrorism; that's basic mediation and therapy/counselling communications tactics 101. you give the angry party (parties) room to vent and be heard, *then* you go on and deal with the issue. you never try and rationalize in the middle of a shouting match; it just doesn't work.

i think there are LJ users who *are* quite capable of being rational on the issue, but i don't get the impression that the "mass LJ Hive Mind" that is driving the boycott motion is really in that rational state.

and as you say, the LJ boycott is no more effective than the "don't buy gas" boycotts, so what's the purpose of empty gestures, given your very logical explanation of why they won't work? i understand the principle of the "dashed hope", but i also believe seriously that wanting things to not change and *demanding* of a profit-oriented business that things not change, is a forlorn hope. people who have the money for the service will pony up, and those who don't will eventually be disenfranchised enough by the Profitable Business Mentality to deal with the hassles of going elsewhere. you and i have both been online a very, very long time... can you remind me of one net service that *didn't* go the way of profit or die?
 
posted by [identity profile] griffen.livejournal.com at 09:58pm on 2008-03-19
To the contrary, this boycott will show a permanent one-day dip in their user content. It will create a record that they can't get rid of... one that shows that, if we want to, we *can* kill the site because of their refusal to listen to us. I think that's important, myself.
 
posted by [identity profile] dglenn.livejournal.com at 10:20pm on 2008-03-19
Only if thay choose to consider it significant, which oil companies don't seem to do when they see a one-day dip.

OTOH, it may show us that we have that power, even if it doesn't show SUP. (And demonstrating it to ourselves may in fact be worth doing.)

SUP most likely thinks that either we don't have the will to do it for more than a day, or that we can be trivially replaced. To get their attention by such means as this, we need to demonstrate that those assumptions are wrong.
 
posted by [identity profile] vvalkyri.livejournal.com at 02:29am on 2008-03-20
'course part of the difference with the oil companies is that the user stillhas to buy oil later that week...
 
posted by [identity profile] dglenn.livejournal.com at 10:16pm on 2008-03-19
"[...] you don't take up rational discussions with people who are too angry to be rational. [...] you give the angry party (parties) room to vent and be heard, *then* you go on and deal with the issue. [...] i think there are LJ users who *are* quite capable of being rational on the issue, but i don't get the impression that the 'mass LJ Hive Mind' that is driving the boycott motion is really in that rational state."

I can see that point, phrased that way. But so far (and yes, this is coloured by our experiences with 6A), there's the impression that we're not being heard, which makes the "vent and be heard" phase that much longer, doesn't it?

Ans does this mean that as long as there are enough still-angry people to notice, none of us get so much as a peep, or a glimpse of progress?

I'm not entirely certain what the right course is there, but I'm pretty sure the way things are currently being handled isn't exactly helping. Some folks (judging by the tone of their comments to the [livejournal.com profile] news entries) appear to have started off reasonable and progressed to shouting as a reaction to appearing not to be heard.

"what's the purpose of empty gestures, given your very logical explanation of why they won't work?"

As I said, a symbolic gesture of solidarity with the other "striking" users. I don't expect SUP to be convinced of anything by it, so I'm not doing it for their benefit. I'm doing it for the benefit of other users who want reassurance that they're not just some tiny, marginal fraction of the userbase. Unless, of course, it turns out that they are despite my adding one more to the count.

"wanting things to not change and *demanding* of a profit-oriented business that things not change, is a forlorn hope"

Nobody reasonable expects things to Never Change At All here; sometimes the right reaction to change is to indulde in a bit of nostalgia and move on. But there's a perception that some of the changes will be damaging to the long-term health of LiveJournal, and/or to the most valued aspects of it for the folks who are upset.

"can you remind me of one net service that *didn't* go the way of profit or die?"

I'm not opposed to the owners making a profit, and I hope to make that perfectly clear in the economics+ethics post I plan to write. But when what you start with is a community (and neither 6A nor SUP started with anything less than that in LJ; they bought it already formed), I think it's wise to attempt to profit in ways that harm that community as little as possible, and certainly believe that the community is right to be upset when the owners appear to want to squeeze every possible drop of profit from them without regard to the damage to the community, or to replace them wholesale with a different sort of community altogether.

I honestly believe that some of what SUP is doing is bad for the long-term viability of LiveJournal both as a community and as a business.

Ultimately, LJ will become not worth my time and/or do something so objectionable that I cannot in good conscience continue to support it, and I'll leave; or LJ will continue to be worth my time, possibly become worth my money again, and remain worthy of my participation, and I'll stay. I would very much prefer the latter; I fear the former (and have taken steps to reduce the pain of leaving). Ultimately, the only power I have over SUP other than speaking persuasively, is to reward them with my participation or go elsewhere. I understand that.

Off the top of my head I cannot recall an 'owned' net service (I'll leave out services that are more protocol-based than resource-based, such as IRC and Usenet) that didn't eventually turn to trying to make a buck or die, other than government-funded services (which I'm sure we can agree are a special case) and ones that deliberately stayed small enough to be hobby-sized. But along with the ones that have successfuly turned to profit, there have been many that botched the attempt and destroyed themselves in ther puruit of profit. It is that last category that I dearly hope LJ can avoid falling into.
 
posted by [identity profile] cchan8.livejournal.com at 11:36pm on 2008-03-19
i've read a couple of different translations

I was really curious whether that translation purposefully made him sound like a jerk.
 
posted by [identity profile] dglenn.livejournal.com at 05:17am on 2008-03-20
The comments I saw from Russian-speakers before that translation was posted pretty much said, "Get somebody disinterested to translated it, because if I do it you won't believe that I'm not exaggerating to make him look bad." I'm don't know anything about that translator, and the other translations I've seen so far have just been the non-Russian-speaker attempts to make sense of the Babelfish rendering.
geekosaur: orange tabby with head canted 90 degrees, giving impression of "maybe it'll make more sense if I look at it this way?" (Default)
posted by [personal profile] geekosaur at 12:34am on 2008-03-20
Arguably the LJ gestalt is not of sound mind at the moment — but neither is SUP's management, evidently. Maybe this should be viewed as the equivalent of a time-out.
twistedchick: watercolor painting of coffee cup on wood table (Default)
posted by [personal profile] twistedchick at 09:47pm on 2008-03-19
As I understand it, if you've got any ad-supported people on your flist, you will automatically be supporting LJ.
 
posted by [identity profile] dglenn.livejournal.com at 10:24pm on 2008-03-19
Ah. I'm still a little fuzzy on who sees ads in which circumstances, and what counts as a "lookie, a reader" even when I don't see an ad myself. (And annoyed that as a Basic user, and back when I was a Paid user IIRC, I see ads when replying to [livejournal.com profile] news posts.)

So okay, safest not to even look, just in case.
 
posted by [identity profile] vvalkyri.livejournal.com at 02:30am on 2008-03-20
I see no ads anywhere, as I'm a paid user...

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