I replied as both a computer professional and a front-line customer service professional. I brought my experience to the table. I now list useful communication as the #1 skill that every person should have. My statements are based on this belief. I myself had to learn this skill. I speak of the benefits of good communication as one of the converted.
Good communication takes work. Good communication requires two people willing to talk and work at it until points and understood or ideas conveyed. Both sides must learn and adapt. Both sides must translate. Quite honestly, it's hard but worthwhile work.
An idea is conveyed with both a message and a messenger. Both must succeed for the idea to reach its destination. It is wrong to blame with the speaker or the listener, yet both responsiblity for the failure.
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Good communication takes work. Good communication requires two people willing to talk and work at it until points and understood or ideas conveyed. Both sides must learn and adapt. Both sides must translate. Quite honestly, it's hard but worthwhile work.
An idea is conveyed with both a message and a messenger. Both must succeed for the idea to reach its destination. It is wrong to blame with the speaker or the listener, yet both responsiblity for the failure.