siderea: (Default)
posted by [personal profile] siderea at 07:34pm on 2004-02-28
Isn't the whole point of them having someone sign for it, that then they have a proof they did the right thing? Ergo, if they don't have your signature on a receipt, they didn't do the right thing, and you have them dead-to-rights.
 
posted by [identity profile] scruffycritter.livejournal.com at 11:40pm on 2004-02-28
Actually he doesn't have them "dead to rights".

FedEx Home Delivery I believe specifies terms of usage that state they have the option to "release the package in a safe area" unless you check a different box (FAIK this option may cost the shipper more).

And it wouldnt be Glenn who has any rights to make trouble for them, it's the shipper as it is his package until Glenn gets it. Ever try to convince FedEx (or any express company) that they had the wrong delivery address for you? Good Luck!

FedEx is one of the lamest on home deliveries. I've had them succeed at my house on a first attempt ONCE out of SIX tries.
 
posted by [identity profile] dglenn.livejournal.com at 11:44am on 2004-02-29
Well no reasonable person would consider the sidewalk on Lombard St. a "safe area", but if it comes to that it'll matter how much it's worth to the shipper in time and effort and lawyer's fees compared to the cost of the computer, if FedEx wants to be unreasonable. I so hope it turns out to have been some different problem instead.

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