If it did get left on the sidewalk and disappear, then I will attempt to file a police report, and the police will give me a hard time about not having done so in the first hour, but until Tuesday I won't actually know whether that's what happened.
No no no no and no! You have it backwards. The tuesday thing isn't a reason to wait on calling the cops. It's a reason they *want* you to wait on calling the cops because it helps their position.
FedEx is providing a POD which in theory ends their involvement with the delivery (POD = Proof Of Delivery -- basically the time it was delivered and who/how it was delivered). From this moment on, they will stall, lie, ditch, and make excuses to avoid reopening this matter. The delay works to their favor as your options to fix this are evaporating with every minute that goes by.
The game plan is to have the shipper make the same request you did with the conversation going something like this:
Shipper: "It wasn't delivered. Find out where it is, please."
FedEx: "Our records say it was, but we can contact the driver on Tuesday to find out what exactly he did"
Shipper: "You say it was delivered, and I haven't received it. If you are correct, then this package was stolen from the recipient's doorstep and I need to contact the police right now and cannot wait until Tuesday. The driver can answer either my questions or the cop's questions. It's your choice. Are you certain you cannot get ahold of the driver right now?"
(no subject)
No no no no and no! You have it backwards. The tuesday thing isn't a reason to wait on calling the cops. It's a reason they *want* you to wait on calling the cops because it helps their position.
FedEx is providing a POD which in theory ends their involvement with the delivery (POD = Proof Of Delivery -- basically the time it was delivered and who/how it was delivered). From this moment on, they will stall, lie, ditch, and make excuses to avoid reopening this matter. The delay works to their favor as your options to fix this are evaporating with every minute that goes by.
The game plan is to have the shipper make the same request you did with the conversation going something like this:
Shipper: "It wasn't delivered. Find out where it is, please."
FedEx: "Our records say it was, but we can contact the driver on Tuesday to find out what exactly he did"
Shipper: "You say it was delivered, and I haven't received it. If you are correct, then this package was stolen from the recipient's doorstep and I need to contact the police right now and cannot wait until Tuesday. The driver can answer either my questions or the cop's questions. It's your choice. Are you certain you cannot get ahold of the driver right now?"