What he said... Contact the shipper and let them know. If they are using FedEx and FedEx is screwing up, they'll look bad so they'll get on FedEx about it. Also look into whether there was insurance on the item, chances are the shipper has a standard policy for situations like this.
I've contacted the person who bought the thing for me; I'm not certain whether I should let him contact the vendor or go ahead and do that myself right away. We don't actually know what happened until the driver calls in on Tuesday though.
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